Any company or establishment involved in the food chain must be known to the competent authorities in order to:
To this end, operators must notify the Luxembourg Veterinary and Food Administration (Administration luxembourgeoise vétérinaire et alimentaire - ALVA) of the activities of any establishments under their responsibility that carry out any of the stages relating to the production, processing and distribution of foodstuffs.
Any company (public or private, profit or non-profit) or establishment engaged in the production, processing or distribution of foodstuffs or materials and articles intended to come into contact with food.
Slaughterhouses or feed establishments are not concerned but they are subject to other types of registration.
The operator must provide the following information:
Please note: The indication of the address of a fiduciary which is hosting the registered office is not permitted.
In addition, the contact details and address of the food business operator must be provided in order to:
In addition, if the operator is a legal entity, it must designate at least one natural person as the recipient of reports and as the contact person on behalf of said legal entity in the case of incidents.
Failing that, the recipient is:
Applicants are required to submit an online application for registration using MyGuichet.lu:
Any modification or cessation of activity must be notified by the business operator to the Luxembourg Veterinary and Food Administration (ALVA) using the online registration procedure with LuxTrust authentication on MyGuichet.lu. The procedure is the same as for the registration.
To carry out this procedure via MyGuichet.lu, applicants must have a business eSpace certified by ALVA. They can request an access code by email at firstname.lastname@example.org.
In the case of notification of cessation of activity, the applicant must indicate, inter alia, the date of commencement of inactivity.
The operator may also notify ALVA of the cessation of their activity by email to email@example.com, providing the following information:
The Luxembourg Veterinary and Food Administration (ALVA) keeps a file in which the reported data of all establishments is stored.
The data, which is regularly updated, is kept for a maximum of 5 years after the end of the activities related to the stages of production, processing and distribution of foodstuffs.
Upon request by email to firstname.lastname@example.org, an access code is sent to the operator by post. This code enables them to consult their registration data online via MyGuichet.lu, to modify the data and to send it to the Luxembourg Veterinary and Food Administration (ALVA).
To do this, the operator must indicate, in their email:
This functionality is explained in a tutorial.
In order to have your business eSpace certified and thus be able to consult your registration data online, you must complete several formalities. There are 3 possible scenarios:
1. You are a new user on MyGuichet.lu and do not yet have a business eSpace:
The creation of the eSpace is done in 2 steps:
2. You are already a MyGuichet.lu user and have a private eSpace: you will need to create a business eSpace.
3. You already have a business eSpace for the business whose registration data you want to consult: the existing business eSpace can be used.
Then, in order to have your business eSpace certified, you will require an access code: