Education and care service for children – accreditation

A written accreditation is required for any natural or legal person who wishes to operate an education and care service, in return for remuneration, to more than 3 children during daytime hours (between 05.00 and 23.00), for 46 weeks or less during the calendar year.

To obtain accreditation, the administrator sends an application for accreditation for education and care services together with all the necessary supporting documents to the Education and Care Services department at the Ministry of Education, Children and Youth.

Education and care services for children (crèches, daycare centres and halfway houses) that wish to become a Childcare Service Voucher provider (Chèque-Service Accueil - CSA) must file an application for recognition as a Childcare Service Voucher provider (separate from the application for accreditation). Both applications can be filed at the same time. 

The accreditation reference must appear on every letter, invoice or other document intended for users of the service or for the public in general.

Who is concerned

Accreditation is mandatory for each natural or legal person who wishes to provide education and care services, in return for payment, to more than 3 children during daytime hours (between 05.00 and 23.00).

There are 2 distinct types of accreditation depending whether the service is for:

  • children under 4 years of age ; or
  • schooled children between 4 and 12 years of age or attending a basic-education or differentiated-teaching educational establishment.

Prerequisites

Mandatory requirements for the purpose of accreditation

In terms of structural quality, the following conditions must be met by the education and care service provider to obtain accreditation.

Services to be provided

The education and care service provider must provide at least the following services:

  • rest and relaxation;
  • nutritionally balanced meals;
  • a place offering schooled children a quiet environment in which they can do their homework on their own, with a minimum of supervision and assistance;
  • activities which are organised and run in line with the areas of action defined in the national framework of reference for "Non-formal education of children and young people" by law.  

All services must be adapted to the age of each child.

The education and care service must ensure that their services are available at least 46 weeks per calendar year, between the hours of 5.00 and 23.00 at the most. The actual opening hours are set by the administrator.

As part of the activities, the administrator may, exceptionally, organise overnight stays, but no more than 2 nights per year.

Conditions of good repute

The administrator and staff must meet the conditions of good repute.

Their record will be checked by officers of the competent ministry when the accreditation application is filed.

The administrator is responsible for ascertaining the good repute and character of the staff they hire.

Officers of the competent ministry may take steps to ascertain the good repute and character of the staff and/or the administrator at any time.

Luxembourg citizens (whether it be the administrator, members of the managerial staff or supervisory staff) are required to produce recent extracts of their criminal records no. 3 and 5.

With respect to the hiring of employees who will also be responsible for the transport of children, employers are allowed to request an extract from the criminal record no. 4 from a job candidate if a driver's license is an absolute prerequisite for the worker's professional activity, and if this prerequisite is specified in the employment contract.

Non-Luxembourgish citizens are also required to produce the recent certificates or extracts from the criminal records, or a similar document from the country or countries in which they are a citizen and where they have lived since the age of 18.

In this context, a recent extract from the criminal records or a similar document, is one which was issued less than 2 months prior to its presentation.

Each member of staff who has been charged with or convicted for an offence or offences committed against a minor or involving a minor is required to inform their employer of this immediately.

Given the limited duration of validity of the criminal record, the employer must indicate in the staff member's file that they have checked the good repute of the persons concerned and that on presentation of the criminal record, they were able to observe that the person in question fulfils the conditions of good repute.

Staff qualifications

Administrative staff, supervisory staff and kitchen staff must fulfil the qualifying conditions.

Language conditions

The staff with an educational and supervisory role in the education and care service must be selected so that all 3 official languages of the country (Luxembourgish, French and German) can be spoken within the establishment. The administrator must formally attest that this condition has been met.

Each member of staff need not necessarily speak all 3 languages, but all 3 languages must be spoken in the establishment. The linguistic skills are assessed by the administrator and do not need to be attested by an official document (in opposition to the plurilingual education programme).

The minimum certified level of proficiency in each of the 3 languages must be:

Minimum number of educational staff

The administrator of an education and care service is required to comply with the minimum number of educational and supervisory staff to be hired for the provision of the services.

Maximum number of children per educational and supervisory worker for each age bracket

Children under 2 years of age

6

Children from 2 to 4 years of age

8

Children over 4 years old

11

Formula used to calculate the required number of supervisory staff (NPE)
NPE = x/6 + y/8 + z/11
x = number of children under the age of 2
y = number of children from 2 to 4 years of age
z = number of children over 4 years old

The minimum NPE thus calculated is rounded up to the nearest whole number.

The establishment's human resources should be organised to cater to the needs of the establishment and the services being provided, and to the number of children actually present on the premises at any given time of the day. The administrator is required to organise their human resources so that, at any given time of the day, the ratio of supervisory staff required for the provision of the services is complied with.

Maximum reception capacity

The provider's maximum reception capacity is determined by dividing the net total surface area of the space available for the provision of the services by the number of square metres allotted to each child:

  • for young children (under the age of 4):
    • 4m2 per child with respect to the day rooms;
    • at least 2 m2 per child of less than 2 years of age with respect to the dormitories (dormitories are not taken into account when calculating the maximum reception capacity);

      The requirement of 4 m2
      per child must be respected at all times and, in addition, the areas used for the services must never accommodate more than:
    • maximum 12 children under the age of 2;
    • maximum 15 children between the ages of 2 and 4;
    • maximum 12 children in the event of mixed age groups;
  • for children attending school:
    • at least 3m2 per child.
A maximum of 60 seats per area set aside for meals can be taken into account when calculating the maximum reception capacity for the education and care service.

Establishments must also have an adjacent outdoor playground allowing for at least 5 m2 per child.

The maximum reception capacity for children and the legal standards of supervision in force must be clearly displayed in the entrance hall to the premises.

Health and safety minimum standards

The infrastructure of the education and care services establishment must conform to the minimum health and safety standards and the needs of the children.

This must be attested to by the Inspectorate of Labour and Mines (ITM) and, where applicable, by the Safety in Public Service Department.

The infrastructure must be chosen, built and equipped so as to protect children from disturbances such as:

  • excessive noise;
  • odours;
  • unpleasant vibrations;
  • harmful vapours;
  • draughts; and
  • other nuisances.

Each room must have sufficient ventilation and a good acoustic rating. The rooms designated as day/living areas and rest areas must have natural light.

The infrastructures used for the services provided may not be used for any other purposes than those specified in the accreditation.(e.g., other commercial purposes, or private purpose).

Sanitary, hygiene and food safety requirements

The infrastructure of the education and care services establishment must conform to the sanitary and hygiene requirements and comply with food safety regulations. Such conformity must be certified by the Minister of Health.

Accessibility for users

A written affirmation from the administrator, that they have "ensured that the accredited activities are accessible to all users regardless of any ideological, philosophical or religious considerations, and that users of the service provided will have their privacy safeguarded and their religious or philosophical views respected".

General points regarding the infrastructure

Dining areas

The net total surface area of the areas set aside for meals must not be less than 1 m2 per child for the duration of each meal taken during the day, and it must not exceed the maximum reception capacity of the establishment.

Any dining area set aside for school children must meet good acoustic standards and be subdivided into several dining spaces by visual and acoustic partitions, and the total number of children accommodated at any one time in the dining area must not exceed 60 children.

A maximum of 60 seats per area set aside for meals can be taken into account when calculating the maximum reception capacity for the education and care service.

Dormitories / rest rooms

The establishment providing education and care services for children must have:

  • for young children under the age of 2, at least one dormitory on the same floor as the day room, or on the floor immediately below or above it. The dormitory must:
    • have a surface area allowing for at least 2m2 per child under the age of 2;
    • be equipped with remote acoustic monitoring devices;
    • be a place where the children can sleep undisturbed;
  • for children older than 2 years of age, provide rest and relaxation areas which may form part of the design of the main day room.

Sanitary installations

The establishment providing education and care services for young children must have:

  • at least one toilet and one sink accessible to the children for every group of 10 children or part thereof (i.e. 2 toilets and 2 sinks for a group of 11 to 20 children, 3 for a group of 21 to 30 children, etc.);
  • one bathroom:
    • with a changing table;
    • with a washbasin and hygienic tap for the staff;
    • on the same floor as the main day room.

The sanitary installations must be equipped with a toilet cubicle for adults.

A toilet bowl is not mandatory for children under the age of 2.

Folding changing tables are not allowed.

The changing table must be located in the bathroom.

For schooled children, the sanitary installations must:

  • have at least one toilet bowl and one sink accessible to the children for every group of 15 children or part thereof (i.e. 2 toilets and 2 sinks for a group of 16 to 30 children, etc.);
  • be near the main day room;
  • have toilet cubicles;
  • have a separate toilet cubicle for adults.

Kitchen

Meals can be prepared on site or delivered by a caterer. In both cases, all installations must be compliant with sanitary and hygiene requirements and meet the food safety obligations defined by the Food Safety Unit at the Ministry of Health.

To achieve this, the operators or future operators of an establishment providing education and care service for children are invited to refer to the good practices guide for sound food hygiene

The establishment providing education and care services for children under the age of 2 must have a kitchen or a kitchenette on the same floor as the main day room.

The establishment must offer a balanced diet with fresh products, appropriate for the children's age. 

Administrative offices and other rooms

The establishment must have:

  • a separate room for administrative work, teaching preparation and storage of the staff's personal belongings; 
  • a space reserved for parents in the central area;
  • a storage area for prams and pushchairs if the establishment is accommodating young children;
  • a storage area for the personal belongings of children attending the establishment at least once a week.

Preliminary steps

Operating permit for classified establishments

Before applying for accreditation, applicants must first apply for an operating permit for classified establishments (class 3A) from the Inspectorate of Labour and Mines (Inspection du Travail et des Mines - ITM).

The standard conditions which must be respected by an education and care service provider are:

The administrator of the establishment must submit the operating permit application for an education and care service to the ITM, together with all supporting documents specified in the standard form.

As soon as the operating permit for classified establishments is granted, the provider can begin the transformation/construction works.

The permit sets the terms and conditions for the operation of the establishment (the premises). It is valid for an unlimited period of time, even in the event of a change of administrator.

Transformation plans

Before filing their application for accreditation, the administrator must contact the communal administration concerned in order to check whether the general development plan (plan d’aménagement général - PAG) and the special development plan (plan d’aménagement particulier - PAP) provide for the operation of an education and care service for children in the building in question.

The communal administration will provide the establishment with a certificate which attests full conformity with the requirements set out in the general development plan.

If the project requires transformation works in the building, the administrator must also obtain a building permit.

Health and safety requirements

Before commencing work, the administrator must contact the National Health Directorate (Direction de la Santé) at the Ministry of Health in order to ensure compliance with the hygiene, sanitary and food safety requirements:

To do so, administrators are invited to refer to the conditions governing the assessment issued by the Health Inspection Department at the National Health Directorate.

Deadlines

Opening an education and care establishment

The application procedure for operating permits for classified establishments can take 2-3 months.

It is therefore recommended that interested parties submit their applications at the very beginning of their project or before works begin.

The duration of the accreditation procedure depends on the filing of a complete application. The period allotted for the administration to process the application is 3 months, from the time when all necessary documents have been submitted to the ministry. If the application is particularly complex, this period may be extended once and for a limited amount of time only. The decision to extend this deadline and the subsequent duration of the processing time, will be duly justified by the minister and notified to the applicant before the original deadline expires.

Applicants are strongly advised to take account of the deadlines and periods relating to the procedures to become a Childcare Service Voucher provider (Chèque-Service Accueil (CSA) service provider).

Renewal of accreditation

Administrators wishing to renew the accreditation of their establishment must apply in writing to the Minister responsible for Child Affairs at least 3 months before their accreditation expires.

How to proceed

Application for SEA accreditation

The dated and signed application for accreditation must be sent to the Education and Care Service at the Ministry of Education, Children and Youth, along with the following supporting documents:

  • application for accreditation for education and care services for children;
  • a copy of the certificate of conformity in relation to the general development plan issued by the communal administration;
  • a certificate (the summary report with the ITM's approval and an operating permit) issued either by the Inspectorate of Labour and Mines (ITM) for services provided by Class 3A classified establishments establishing that the infrastructure in which the applicant carries out their activities conforms to the health and safety minimum standards and meets the children's needs;
  • where applicable, a certificate issued by the National Department for Safety in Public Service for institutions falling within the remit of the modified law of 19 March 1988 on safety in public service establishing that the infrastructure in which the applicant carries out their activities conforms to the health and safety minimum standards and meets the children's needs;
  • a copy of the assessment issued by the Ministry of Health certifying that the infrastructure complies with the hygiene and sanitary requirements and conforms to the regulation on food safety;
  • a copy of the letter sent to the Fire and Rescue services informing them of the existence and location of the establishment;
  • a document setting out the use of the spaces providing information on the implementation of the mandatory services, together with:
    • a detailed plan of the infrastructures and their purposes;
    • a plan of the outdoor playground;
  • recent copies of the criminal record extracts of the administrator or their representative and of the managerial staff:
    • for Luxembourg nationals: record no. 3 and record no. 5: "Protection of minors";
    • for non-Luxembourg nationals and people having dual nationality: extracts from their criminal record (the "conventional" extract from the criminal record and the record showing convictions for offences committed against a minor or involving a minor) from the country or countries of which they are nationals and in which they have resided since the age of 18;
  • a projected budget and related documents illustrating the financial situation;
  • a written affirmation from the administrator, that they have "ensured that the accredited activities are accessible to all users regardless of any ideological, philosophical or religious considerations, and that users of the service will have their privacy safeguarded and their religious or philosophical views respected";
  • a written affirmation from the administrator regarding the languages spoken in the service and the supervisory staff's language skills;
  • documents proving the managerial staff's identity and qualifications;
  • documents proving the administrator's identity.

If the administrator is a legal entity:

  • the application for accreditation must be signed and submitted by the person(s) authorised to represent the legal entity in court;
  • the accreditation file must also contain a copy of the articles of association or the act of incorporation of the legal entity;
  • the conditions of good repute are assessed in the person appointed to represent the legal person when:
    • the administrator is:
      • a public limited company, a limited liability company or a European company: the administrator, director or manager having received power of attorney to represent the legal entity by the board of directors or in accordance with the articles of association;
      • a public-sector establishment or non-profit association: the president of the board of directors;
      • a commune: the members of the board of the mayor and aldermen;
      • an inter-communal syndicate: the members of its governing body;
    • the administrator or member of the governing body is a legal entity: the permanent representative of the legal entity.

Application for acceptance and inspection

When the installation/construction works are completed, the administrator must then request:

  • an appointment with an accredited inspection body to arrange an initial acceptance inspection of the building and its fully fitted annexes (verification of safety, sanitary and hygiene standards as set out in the operating permit for classified establishments issued by the ITM);
  • where applicable, an appointment with the Safety in Public Service Department;
  • an appointment with the National Health Directorate to receive an assessment after the completion of the work;
  • an appointment with the Education and Care Service at the Ministry of Education, Children and Youth to arrange an inspection for accreditation (inspection of the infrastructures and their suitability for the mandatory services, and determination of the maximum reception capacity).
Please note that the premises must be fully fitted out by the time of the inspection.

Summary report (issued by an ITM-accredited inspection body)

The accredited inspection body will issue a final report (also called a summary reportrapport de synthèse) which may mention:

  • one or more major nonconformity issues ("comment with 0-day deadline" – remarque à 0 jours); or
  • certain minor nonconformity issues including a deadline to correct the problem (e.g. "comment with 90-day deadline" – remarque à 90 jours); or
  • no comment at all.

Major nonconformity issues

If the acceptance report mentions one or more major nonconformities (comments with 0-day deadline), the establishment will not receive accreditation. The administrator will have to:

  • correct the nonconformities;
  • apply for a new acceptance inspection to an accredited inspection body.

Minor nonconformity issues

If the acceptance report contains minor nonconformities ("comment with 90-day deadline") but no major nonconformities ("comment with 0-day deadline"), the administrator can:

  • forward the certificate (or summary report) issued by the inspection body to the ITM to have it stamped and approved;
  • submit the certificate (with the stamp from the ITM) to the Education and Care Service in order to finalise the application for accreditation.

The manager then receives provisional accreditation provided that:

  • the application is complete;
  • the accreditation inspection by the Ministry did not give rise to any specific comments.

Once the accreditation is granted, the establishment may commence its activities but will have to:

  • correct all nonconformities within the specified deadlines;
  • apply for a new acceptance inspection;
  • forward the acceptance report to the Education and Care Service at the Ministry of Education, Children and Youth.

No nonconformities

If the report does not contain any comments, the administrator can:

  • forward the certificate (or summary report) issued by the inspection body to the ITM to have it stamped and approved;
  • submit the certificate (with the stamp from the ITM) to the Education and Care Service in order to finalise the application for accreditation. The manager then receives accreditation provided that:
    • the application is complete;
    • the accreditation inspection conducted by the Education and Care Service did not give rise to any comments.

Once the accreditation is granted, the establishment may commence its activities.

The accreditation reference must appear on every letter, invoice or other document intended for users of the service or for the public in general.

Validity of the accreditation

If the conditions on the basis of which the accreditation was granted change, the administrator of the establishment must apply for a new accreditation.

Renewal of accreditation

Administrators wishing to renew the accreditation of their establishment must apply in writing to the Minister responsible for Child Affairs at least 3 months before their accreditation expires.

The renewal application must be accompanied by the following documents:

  • a certificate attesting that the infrastructure in which the applicant carries out the activities meets the health and safety minimum standards and, of course, that it is suitable for the children's needs, issued by:
    • either the Inspectorate of Labour and Mines for services provided by Class 3A classified establishments;
    • where applicable, the Safety in Public Service Department;
  • a copy of the assessment issued by the Minister of Health, attesting that the infrastructure is compliant with the hygiene and sanitary requirements and conforms to the regulation on food safety.

If required, the administrator must also provide:

  • a document on use of space;
  • a copy of the certificate issued by the communal administration attesting that the service conforms to the stipulations of the general development plan.

Change of administrator

If the establishment is under new management, a new application for accreditation (as well as a new application to become a childcare service provider - CSA) must be filed, along with all the supporting documents.

Renovation or substantial alteration of the infrastructures

In the event of renovation or substantial alteration of the infrastructure in which the activities take place, the administrator must submit a new application for renewal of accreditation to the Ministry of Education, Children and Youth, and produce the following documents:

  • a certificate attesting that the infrastructure in which the applicant carries out the activities meets the health and safety minimum standards and, of course, that it is suitable for the children's needs, issued by:
    • either the Inspectorate of Labour and Mines for services provided by Class 3A classified establishments;
    • or the Safety in Public Service Department;
  • a document on use of space;
  • a copy of the assessment issued by the Minister of Health, attesting that the infrastructure is compliant with the hygiene and sanitary requirements and conforms to the regulation on food safety.

 If need be, they must also provide:

  • a copy of the certificate issued by the communal administration attesting that the service conforms to the commune's general development plan;
  • a copy of the letter sent to the Fire and Rescue Service reporting the existence and the location of the childcare services establishment.

The "substantial renovation and fitting out of infrastructures" means renovation work and facilities which lead to:

  • a change in the services provided;
  • a change (whether higher or lower) in the maximum reception capacity;
  • a change in the use of the rooms which require a reassessment of the safety of the service.

Exemption

In the case of reception of children outside, in the heart of nature, exemptions with respect to the net surface area of the day room, the size of the outside playground and infrastructure may be granted.

The applications must be duly motivated and are granted on a case by case basis depending on the situation of the service.

Forms / Online services

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Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

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Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

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Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

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Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Document renseignant sur l’utilisation de l’espace

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Déclaration des heures d’ouverture prévues dans le cadre de l’activité "service d’éducation et d’accueil"

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Who to contact

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