A food business operator who considers or has reason to believe that one of the food products they have imported, produced, processed, manufactured or distributed does not meet the food safety requirements must:
An animal feed business operator who considers or has reason to believe that one of the animal feed products they have imported, produced, processed, manufactured or distributed does not meet the animal feed safety requirements must:
The withdrawal from the market can take place at any stage in the food chain and not only on delivery to the end consumer.
The mandatory notification concerns natural or legal persons called "business operators" (EXPLOITANTS) who are responsible for ensuring compliance with the provisions on food law through inspections in the food/animal feed business concerned.
The contact body for the procedure is the Luxembourg Veterinary and Food Administration (ALVA).
The notification must be submitted using an online assistant on MyGuichet.lu (see 'Forms / Online services') or by using the MyGuichet.lu mobile app.
This procedure can be carried out:
How to create a business eSpace on MyGuichet.lu
Two scenarios are possible:
In order to determine whether a notification is required or not, the operator can also consult the 'decision tree on the Food Safety portal' on this subject.
You can also consult our tutorials where screenshots are used to explain step by step how to submit a notification of withdrawal or recall in the food chain by using:
Notification obligatoire d'un retrait/ rappel dans la chaîne alimentaire (Personne morale)