MyGuichet.lu
SMEs
Last update 26.04.2023
The online assistant for submitting the application for aid via MyGuichet.lu will be available soon.
Within the framework of the Starter Kit RSE support programme, businesses receive individual guidance to help them initiate their sustainable transition.
Corporate Social Responsibility (responsabilité sociale des entreprises - RSE) is defined as the voluntary integration by companies of social and environmental concerns into their business activities and stakeholder relations. It is the businesses' contribution to the challenges of sustainable development.
The Starter Kit RSE will enable the business to reach the necessary maturity to subsequently start the process of obtaining an ESR label.
The 'Starter Kit RSE' programme of the National Institute for Sustainable Development and Corporate Social Responsibility (Institut National pour le Développement durable et la Responsabilité sociale des entreprises - INDR) includes:
Any company that:
Businesses interested in the Starter Kit RSE must first contact the professional chamber to which they are affiliated:
This preliminary step will enable the professional chambers to carry out an initial assessment of the specific needs of the business, so that they can guide it in the best possible way.
The business can submit its application for aid via MyGuichet.lu (see 'Forms / Online services') to the General Directorate for Small and Medium-Sized Enterprises of the Ministry of the Economy. This application is submitted through the intermediary of the professional chambers.
It is a procedure with authentication by means of:
The General Directorate for Small and Medium-Sized Enterprises will review and make a decision on the application submitted.
After a favourable decision, the company can order the Starter Kit RSE.
After ordering, the INDR sends the business a personalised access to the Toolbox RSE.
The business can then:
At the end of the process, the Toolbox RSE will issue a summary report and a maturity assessment table in connection with the ESR label guidelines. You may download these documents.
The business must notify INDR when the Toolbox RSE process is complete. INDR will then appoint one of its accredited experts to analyse the results.
During a first workshop with the business:
The expert then drafts a document with recommendations to be implemented so that the business can reach the necessary maturity for its case with a view to obtaining the ESR label.
During a second workshop, the expert will explain their recommendations in detail and the steps that should be taken to implement them. After this workshop is held and the recommendations are shared, the file is considered closed.
You pay the final bill to the provider. The amount of financial aid granted by the General Directorate for Small and Medium-Sized Enterprises of the Ministry of the Economy is a fixed amount of EUR 5,000. The business is reimbursed after the programme is completed.
The online assistant for submitting the application for aid via MyGuichet.lu will be available soon.