As part of the SME Packages – Digital support programme, you will receive assistance for implementing a digital tool that allows you to establish better online communication with your customers and to achieve better business management. With the SME Packages – Digital, you can deploy a digital solution with the assistance of a professional and receive guidance from an adviser as you implement your digital strategy in accordance with the following topics:
- Digital marketing: includes creating, developing, or improving your website and running social media campaigns;
- Management system: includes an ERP, a cash register, or a software tailored to your industry;
- Electronic invoicing: includes an ERP system with a specific module for electronic invoicing.
Who is concerned
Any company that:
- has a business permit issued by the General Directorate for Small and Medium-Sized Enterprises of the Ministry of the Economy;
- meets the conditions for SMEs in terms of staff, annual turnover and annual balance sheet;
- has its registered office in Luxembourg.
Companies interested in the SME Packages – Digital must first contact the House of Entrepreneurship of the Chamber of Commerce or the eHandwierk department of the Chamber of Skilled Trades and Crafts (for craft companies).
To benefit from the SME Packages – Digital programme, companies must carry out a project worth between EUR 6,650 excl. VAT and EUR 25,000 excl. VAT.
How to proceed
Amount of aid
The amount of financial aid granted by the General Directorate for Small and Medium-Sized Enterprises of the Ministry of the Economy for the implementation of the digital solution is a fixed amount of EUR 5,000 excl. VAT.
Companies will be reimbursed after the package is in place.
Pre-analysis of your current situation
Make an appointment with the House of Entrepreneurship of the Chamber of Commerce or with the eHandwierk department of the Chamber of Skilled Trades and Crafts (for craft businesses) for a pre-analysis of your current situation in terms of digitalisation to identify priority actions.
Definition of your package and choice of service provider
You choose your package and the provider that best meets your expectations. Together, you define a quote of between EUR 6,650 excl. VAT and EUR 25,000 excl. VAT.
Submitting and reviewing your application
Your application for financial aid is completed by a House of Entrepreneurship adviser or by an eHandwierk adviser for craft businesses.
The General Directorate for Small and Medium-Sized Enterprises of the Ministry of the Economy analyses and decides on your application.
Implementation of the package
The service provider implements the digital solution according to the chosen package.
Assessment of your package
Once the service provider has finished providing support, an evaluation meeting will determine your level of satisfaction and savings made. At that point, the application process will be deemed closed.
You pay the final bill to the provider. The General Directorate for Small and Medium-Sized Enterprises of the Ministry of the Economy will provide you with a grant amounting to EUR 5,000.
Good to know
Watch the video of the Ministry of the Economy on the SME Packages – Digital support programme.
Who to contact
Ministry of the EconomyGeneral Directorate for Small and Medium-Sized Enterprises19-21, boulevard Royal
Postal address :
Phone : contact the relevant service
FOR ALL BUSINESSES WITH THE EXCEPTION OF THE CRAFT SECTOR (commerce, Horeca, services, liberal professions, etc.)
House of EntrepreneurshipHouse of Entrepreneurship - Digital package14, rue Erasme
Phone : (+352) 42 39 39 - 840
FOR BUSINESSES IN THE CRAFT SECTOR
Chamber of Skilled Trades and CraftsChamber of Skilled Trades and Crafts - SME packages2, Circuit de la Foire Internationale