Fit 4 Digital Packages Programme
In addition to the Fit 4 Digital programme, a programme to support the digital transition has been specifically developed for very small enterprises (très petites entreprises - TPE) and small enterprises.
This programme, called Fit 4 Digital Packages, consists in:
- personalised assistance provided by a neutral body via the House of Entrepreneurship, an agency of the Chamber of Commerce;
- personalised assistance provided by a neutral body, i.e. the expertise of the service providers approved by Luxinnovation; and
- financial support from the General Directorate for Small and Medium-Sized Enterprises at the Ministry of the Economy.
Who is concerned
Each company:
- with a business permit;
- with a headcount of less than 50 employees;
- having their registered office in Luxembourg;
- that does not carry out an activity excluded from state aid.
Furthermore, Fit 4 Digital Packages is particularly aimed at businesses that:
- wish to:
- increase their visibility and reputation online; or
- facilitate their prospecting and customer retention, as well as increase their sales; or
- facilitate their day-to-day work and optimise their internal performance; or
- increase their visibility and reputation online; or
- be present on Letzshop and wish to improve their inventory management.
Preliminary steps
Businesses interested in the Fit 4 Digital Packages programme must first contact the House of Entrepreneurship.
A digital maturity assessment will then be carried out. This pre-analysis, known as the 'Digital Checkup', is based on a personalised questionnaire from the House of Entrepreneurship.
Once these steps have been completed, a consultant from the House of Entrepreneurship will visit/consult with the company (in person or via video conference) and discuss the project.
The company also receives a list of Luxinnovation approved service providers.
Costs
To benefit from the Fit 4 Digital Packages programme, the company must pay a minimum package price of EUR 6,650 excluding VAT. However, it is entitled to a one-off reimbursement of EUR 5,000.
How to proceed
Submitting the application
The company must apply online on the Luxinnovation website with the help of the House of Entrepreneurship's consultant.
During this step, the company can choose the package adapted to their project and their needs, such as:
- digital marketing;
- customer management;
- organisational management.
The company must also choose a Luxinnovation approved expert for the implementation of the project.
However, the application will then first have to be validated. In the event of approval, the company:
- will receive confirmation of eligibility from Luxinnovation; and
- must return the grant application form to the General Directorate for Small and Medium-Sized Enterprises (Direction générale des Classes moyennes) at the Ministry of the Economy.
In order to submit the application online, it is necessary to have the following documents at hand:
- a copy of the business permit;
- the company's bank account identification document;
- the balance sheets for the last 3 years;
- a certificate from the Joint Social Security Centre (CCSS) providing the number of employees;
- for startups that have not yet made any sales, it is mandatory to provide a business plan.
Implementation
Once the project has been validated by Luxinnovation and the subsidy application sent to the General Directorate for Small and Medium-Sized Enterprises at the Ministry of the Economy along with the acknowledgement of receipt, the approved expert selected by the business can start implementing the digital solutions selected within the framework of the package.
Amount of aid
The amount of financial aid granted by the General Directorate for Small and Medium-Sized Enterprises of the Ministry of the Economy for the implementation of the selected digital tool is a fixed amount of EUR 5,000 excluding VAT.
In practice, the company contacts Luxinnovation and the House of Entrepreneurship again after the implementation of the package for an assessment. After the assessment, an implementation report is issued by Luxinnovation and sent, along with the invoice, to the Ministry of the Economy.
The company is therefore reimbursed after the package has been implemented.
Assessment of the programme
At the end of the implementation of the project, the company must assess its experience with the programme. This step is carried out in close collaboration with Luxinnovation and the House of Entrepreneurship.
Appeal
A negative decision in response to an application for financial aid is an administrative decision against which the usual means of appeal (non-contentious appeal, judicial appeal) may be pursued, provided the legal deadlines are complied with.
It is also possible to turn to the Ombudsman.
Who to contact
-
Ministry of the Economy
General Directorate for Small and Medium-Sized Enterprises19-21, boulevard Royal
L-2449 Luxembourg
Luxembourg
Postal address :
L-2937 Luxembourg
Phone : contact the relevant service
-
House of Entrepreneurship14, rue Erasme
L-1468 Luxembourg
Luxembourg
Phone : (+352) 42 39 39 - 330from 8.30 to 12.00 and from 13.00 to 17.00
-
Luxinnovation5, avenue des Hauts-Fourneaux
L-4362 Esch-sur-Alzette
Luxembourg
Phone : (+352) 43 62 63-1Fax : (+352) 43 81 20 -
Luxinnovation – NCP5, avenue des Hauts Fourneaux
L-4362 Esch-sur-Alzette
Luxembourg
Phone : (+352) 43 62 63 - 667 -
Luxinnovation5, avenue des Hauts-Fourneaux
L-4362 Esch-sur-Alzette
Luxembourg
Phone : (+352) 43 62 63-1Fax : (+352) 43 81 20