Financial aid of EUR 12,500 for businesses employing between 10 and 20 people

Last update 01.07.2020

On 24 April 2020, the General Directorate for Small and Medium-Sized Enterprises introduced a financial aid measure for businesses employing between 10 and 20 staff.

This aid is for businesses (between 10 and 20 staff) that:

  • have been forced to close their establishments by virtue of the Grand Ducal regulation of 18 May 2020 and have not yet been authorised to resume their activities; or
  • have been forced to close their establishments or cease their activities on 18 May 2020 and have since then been authorised to resume their business activity, but they have suffered a major loss in turnover as a result of the pandemic; or
  • have not been forced to close their establishments or cease their activities but have suffered a major loss in turnover as a result of the pandemic.

Who is concerned

The aid is aimed at businesses whose main activity is a commercial or craft activity. Furthermore, they must be affiliated as such with the social security administration and hold a valid business permit issued by the General Directorate for Small and Medium-Sized Enterprises at the Ministry of the Economy and:

  • be affiliated as employers with the social security scheme;
  • their number of employees affiliated with the social security scheme must be between 10 and 20 (calculated as full-time equivalent positions / FTE);
  • be able to attest to an annual turnover of at least EUR 15,000;
  • have a turnover and balance-sheet total that do not exceed EUR 4,000,000;
  • and:
    • have been forced to close their establishments or cease their activities on 18 May 2020 in application of the measures adopted by the Government in the context of the Covid-19 pandemic and have not yet been able to resume their activities; or
    • have been forced to close their establishments or cease their activities on 18 May 2020 and have not been able to to resume their activities, but have suffered a loss in turnover of at least 50 % during the period between 15 April 2020 and 15 May 2020 (on the basis of an estimate of turnover for the given period); or
    • have not been forced to close their establishments or cease their activities on 18 May 2020 but have suffered a loss in turnover of at least 50 % during the period between 15 April 2020 and 15 May 2020 (on the basis of an estimate of turnover for the given period).

Prerequisites

To be eligible, the applicant business must have realised an annual turnover of at least EUR 15,000. Businesses with both an annual turnover and an annual balance sheet in excess of EUR 4,000,000 are not eligible.
 

The businesses must also be in possession of a valid business permit (commercial or craft sector) issued by the Ministry of the Economy's General Directorate for Small and Medium-Sized Enterprises. No other authorisations issued by any other administration, institution or ministry will be taken into account.

How to proceed

Filing an application

The business, or its representative agent (e.g. a fiduciary) submits its application using an online assistant available in their business eSpace in MyGuichet.lu.

All communications in relation with a submitted application must be made using MyGuichet.lu.

The applicant needs a LuxTrust product (e.g. Token, Smartcard or Signing Stick) or an electronic identity card.

Using MyGuichet.lu

There are 3 possible scenarios:

  • The person submitting the application is a new user on MyGuichet.lu and does not yet have a private eSpace:
    The creation of the eSpace is done in 2 steps:
    1. User registration;
    2. Creation of a business eSpace.

A video tutorial or a user manual in PDF format are available to guide you.

  • The person submitting the application is a user of MyGuichet.lu and already has a private eSpace: he or she will have to create a new business eSpace.

A video tutorial or a user manual in PDF format are available to guide you.

  • The person submitting the application already has a business eSpace: the existing business eSpace can be used.

Consult the MyGuichet.lu help section.

Supporting documents

The aid application must be made via the dedicated online service and must contain the following information:

  • information about the applicant company;
  • the number of the valid business permit issued by the Ministry of the Economy's General Directorate for Small and Medium-Sized Enterprises;
  • the national identification number (matricule);
  • the reasons prompting the business to apply for the aid (closure imposed by the entry into force of the Grand Ducal regulation of 18 March 2020 or substantial loss of turnover);
  • a precise description of the business activity (not merely "commercial activities and services");
  • a bank account identification document.
    The applicant business must hold a bank account;
  • the consent given to the General Directorate for Small and Medium-Sized Enterprises to exchange the information provided with the Joint Social Security Centre, the Luxembourg Inland Revenue and the Registration Duties, Estates and VAT Authority;
  • the business's annual turnover for the last financial year.
    Recently created businesses that do not have a turnover for a full year may indicate an annual turnover calculated on a pro-rata basis.
    Example: a business which has only been operating for 1 month, with a monthly turnover of EUR 5,000. Its annual turnover calculated on a pro-rata basis will be EUR 60,000 (= 12 x 5,000);
  • an estimate of the loss of turnover during the period from 15 April to 15 May 2020;
  • a signed declaration of honour on the accuracy of the information provided.

Maximum amount of financial aid

The amount of the aid is EUR 12,500 for eligible businesses.

Payment of aid

The aid will be in the form of a single flat-rate cash payment, and is tax-free.

Forms / Online services

Demande pour l’obtention d’une aide financière d’urgence pour les entreprises de moins de 20 ETP (Nota : le formulaire à utiliser est identique pour les micro-entreprises ayant un ETP inférieur à 10 et les petites entreprises ayant un ETP entre 10 et 20)

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Who to contact

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