Last updated more than 5 years ago
It is awarded to tourist establishments or events for their accessibility and hospitality efforts to meet the needs of all visitors, including visitors with disabilities.
To receive the label, interested companies must meet certain basic requirements in terms of architectural accessibility and hospitality.
The "EureWelcome" label is granted to service providers in the tourism, leisure and commerce sectors for their special efforts in terms of accessibility and hosting of visitors, including persons with disabilities.
The surroundings of the site must have:
The entrance to the site:
Inside the site:
The interior of the site cannot have steps or must be equipped with an elevator.
Bathrooms and toilets are specific rooms that must be fitted out with:
All accessibility criteria are available online.
Interested businesses must fill out an application for the "EureWelcome" label and send it to the national information and meeting centre for disabilities "Info-Handicap" at the following address:
65, avenue de la Gare
Each establishment that has applied will receive the "EureWelcome" label provided a qualified inspector has deemed it to be compliant with the accessibility criteria in force.
The "EureWelcome" label may be granted to establishments that do not yet fully meet the criteria in force, provided the service provider shows the will to compensate for the possible shortcomings by giving a respectful welcome to visitors and paying particular attention to people with special needs.
The certification cost for obtaining the label is calculated based on the amount of work time necessary to complete the evalutation, i.e. EUR 300 (basic price for a tourist site requiring an on-site evaluation of maximum 2 hours).
This amount includes:
The label is valid for one year. Every year, the manager of the site will be contacted in order to renew his annual subscription for the amount of EUR 50.
The label may be withdrawn at any moment if the information gathered on the site is not valid anymore.