Registering with the National Employment Agency (Agence pour le développement de l’emploi – ADEM) as a jobseeker gives a person access to:
help and guidance in their search for a job; and
a range of services geared specifically towards jobseekers.
Registration with ADEM is a precondition for obtaining a range of monetary benefits paid by ADEM or other organisations.
Who is concerned
The following categories of persons may register as a jobseeker:
unemployed persons seeking a job;
people who are already employed but who are looking for a new job;
unemployed persons receiving unemployment benefits in their country of residence;
self-employed workers;
young people who have recently completed their studies or training.
However, to be eligible to register with ADEM, they must fulfil the conditions for working in Luxembourg and be available to work.
Please note: people who register at ADEM to claim the Social Inclusion Income (REVIS) are reminded to not use the MyGuichet.lu online procedure, but to come to the appointment to which the National Solidarity Fund (FNS) will invite them.
Prerequisites
Circumstances prompting a person to search for a job
A person can enrol as a jobseeker following:
dismissal;
termination of a working relationship for various reasons (end of a fixed-term employment contract, resignation, termination of an employment contract, etc.);
cessation of business or bankruptcy, in the case a self-employed worker;
completion of studies, in the case of young people.
How to proceed
Registering as a jobseeker
Persons who would like to register as a jobseeker should not directly go to one of ADEM’s regional offices.
There are 2 options.
Online registration via MyGuichet.lu
By using the MyGuichet.lu procedure (see 'Online services / Forms'), the applicant benefits from step-by-step support in the registration process, with the possibility of:
providing information on their profile;
indicating the criteria of their job search;
directly uploading the documents needed for the registration.
By registering online, the applicant also has the possibility:
of benefitting from pre-filling of the procedure provided they already have a private eSpace on MyGuichet.lu);
of interrupting and resuming the procedure at any time.
It is necessary to have a LuxTrust certificate or an electronic identity card (eID) in order to be able to complete the procedure online via MyGuichet.lu.
In the event of a technical problem, the following can be contacted:
LuxTrust for all questions regarding LuxTrust certificates.
Once your registration has been accepted, you will receive a separate invitation to an initial meeting with an ADEM counsellor, who will guide you in your job search.
The letter will also contain the 'Jobseeker's Handbook', as well as other useful and necessary information to ensure optimal support from ADEM.
Registration by telephone
First of all, the applicant must:
call ADEM's Contact Centre at (+ 352) 247-88 888); or
A telephone appointment will be proposed to finalise the registration. All documents necessary for registration should be sent by email.
As soon as the registration is finalised, jobseekers receive an invitation for a first meeting with their future guidance counsellor, who will be their contact person for the job search.
They also receive the 'Jobseeker's Handbook' by post, which contains all necessary and useful information, as well as various documents to be filled in, to ensure optimal support from ADEM.
Inablility to make an appointment with ADEM
Jobseekers must immediately inform the ADEM Contact Centre at (+ 352) 247-88 888 if an appointment has to be cancelled at the last moment for a valid reason.
Jobseekers’ rights and responsibilities
Every jobseeker is required to sign a cooperation agreement with ADEM. The agreement formalises the commitments made by the jobseeker and those made by ADEM.
Based on the jobseeker’s profile, ADEM may also propose a complementary action plan.
ADEM undertakes to:
provide jobseekers with guidance and support while they look for a new job;
provide jobseekers with advice on establishing a viable job-search plan;
inform jobseekers about employment measures and training opportunities suited to their profiles, and organised to facilitate their integration or reintegration into the job market.
Once registered with ADEM, jobseekers gain access to all of ADEM’s services, namely:
personal supervision and guidance from a counsellor, to assist in the search for a job;
exclusive access to JobBoard offers during the first 7 days of their publication and the possibility to submit applications with a candidate profile that can be consulted by employers;
participation in job integration and training programmes (which fit their profile);
access to computers and assistance with producing a CV, through Club Emploi (Job Club);
access to financial aid and unemployment benefit (depending on their profile).
In exchange, the jobseeker undertakes to:
actively look for a job on their own (respond to job advertisements, send unsolicited applications, look for jobs on JobBoard, upload their CVs to JobBoard, etc.);
provide their guidance counsellor with an up-to-date Curriculum Vitae (CV);
take the steps recommended by their guidance counsellor and, where applicable, comply with the action plan they have put in place;
respond quickly and conscientiously to instructions from ADEM;
attend sessions with their guidance counsellor, in person, at regular intervals set by ADEM, as well as any other appointments arranged by ADEM, at the arranged date, time and place;
report any change relating to their personal or professional situation (e.g. return to full-time, part-time or temporary work; change of address or marital status, etc.);
be available for work in a general sense.
Failure to comply with these commitments may lead to legal sanctions, including loss of benefits paid by ADEM or by other organisations.
Good to know
To be able to communicate with ADEM, it is essential to speak at least one of the three administrative languages of Luxembourg (Luxembourgish, French or German) or English. If this is not the case, the jobseeker must be accompanied by a person of his/her choice who speaks one of these languages.
Forms / Online services
Registration with ADEM
To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.
That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).
Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.
Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.
Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.
If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.
By submitting your application, you agree that your personal data may be processed as part of the application process.
Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.
Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement
Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.
En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.
Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.
En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.
Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.
Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.
Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.
Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.
Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.
Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 15, boulevard du Jazz L-4370 Belvaux).
Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.
Consult your personal data in the National Registry of Natural Persons
To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.
That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).
Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.
Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.
Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.
If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.
By submitting your application, you agree that your personal data may be processed as part of the application process.
Consultez vos données inscrites au Registre national des personnes physiques (RNPP)
Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.
Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement
Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.
En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.
Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.
En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.
Rufen Sie die Daten des Nationalen Registers natürlicher Personen auf
Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.
Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.
Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.
Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.
Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.
Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 15, boulevard du Jazz L-4370 Belvaux).
Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.