Registering as a jobseeker

Last updated more than 5 years ago

A jobseeker is considered to be someone who:

  • has not been assigned to a full-time employment measure;
  • is seeking a new job;
  • is or is not receiving an allowance from the National Employment Agency (Agence pour le développement de l'emploi - ADEM);
  • has complied with the ADEM's follow-up requirements.

A jobseeker is also considered to be someone who already has a job, but who wishes to change job.

If the person concerned fulfils these conditions, they may be registered as a jobseeker with one of ADEM's placement offices.

The ADEM has 7 regional agencies in Luxembourg, Esch-sur-Alzette, Diekirch, Differdange, Dudelange, Wasserbillig and Wiltz. The place of residence determines the agency where the person concerned may enrol as a jobseeker (consult the ADEM website on this subject).

Who is concerned

Provided they are eligible to work in Luxembourg and are available, the following persons can register as jobseekers:

  • unemployed persons seeking a job;
  • people who are already employed but who are looking for a new job;
  • unemployed persons receiving unemployment benefits in their country of residence;
  • self-employed workers;
  • young people who have just completed their studies or training.

To guide these people in their search for appropriate job offers, job search terminals are available in the ground floor lobby of ADEM's offices. A file is opened for them on the software application.

Individuals who reside and work abroad may only register with the ADEM offices. The registration process takes place at the Luxembourg City agency. Once registered, the individual concerned can consult job offers on terminals in any ADEM agencies.

Note that enrolment and registration should not be confused: registration does not entitle an individual to guidance and support by an ADEM counsellor, nor to the ADEM's other services. Registered individuals can only consult job offers on the terminals provided for that purpose.

Prerequisites

Triggering elements

A person can enrol as a jobseeker following:

  • dismissal;
  • termination of a working relationship for various reasons (end of a fixed-term employment contract, resignation, termination of an employment contract, etc.);
  • termination of the business or bankruptcy of a self-employed worker;
  • completion of studies in the case of young people.

Benefits of registration

Registered persons are entitled to:

  • receive assistance and guidance from the ADEM in their job search;
  • access the ADEM's services free of charge (various workshops, Job Club, Personalised Assistance Office for Job Seekers (Service d'Accompagnement Personnalisé des Demandeurs d'Emploi), individual interviews, employability assessments, skills assessments, etc.);
  • consult job offers on the ADEM's freely accessible information terminals;
  • support and guidance by an ADEM job counsellor for assistance in their job search;
  • regular, ongoing individual follow-up by an ADEM counsellor;
  • for jobseekers receiving unemployment benefits: continue benefiting from social protection, the extent of which depends on their prior situation;
  • receive, where applicable, unemployment benefits paid by the ADEM if they involuntarily lose their jobs, if they reside in Luxembourg and apply to the ADEM.

 

How to proceed

Registration with the Reception Office

The jobseeker must go to the Reception Office of the competent agency (with some form of identification or a valid passport). There they will be given a copy of the "Job Seeker's Guide" (Guide du demandeur d'emploi)—which contains useful and necessary information for job seekers—along with a questionnaire to be completed.

Submitting the questionnaire

The jobseeker must return the duly completed questionnaire (indicating personal details and skills, professional qualifications and work experience, etc.), ideally within one week. Once the questionnaire is submitted, a meeting with a job counsellor from the placement office will be arranged.

Final Registration

Registration becomes effective as of the first interview with the job counsellor in charge of assisting the job seeker in their search. From that point on, the jobseeker has access to all ADEM services.


In practice, the jobseeker is expected to:

  • actively seek employment and be able to provide proof thereof (invitations to attend interviews, copies of reply letters, etc.);
  • be present at all ADEM meetings they are invited to attend, on the days and at the times specified by the office (at least once a month), or provide justification for absences where applicable (illness, training, leave or assignment), at a meeting with their job counsellor on the first business day following the period of absence;
  • accept any appropriate job;
  • regularly update their job applications with their job counsellor;
  • indicate any change concerning their professional or personal status (resumption of a full-time, part-time or temporary job; change of address or civil status; etc.).

Failure to adhere to the rules established by the ADEM may give rise to sanctions, and enrolment with the social security services may be suspended if the jobseeker receives unemployment benefits:

  • for jobseekers receiving benefits: withdrawal of unemployment benefits for 7 calendar days in the first instance, then for 30 calendar days in case of repetition, and up to permanent withdrawal;
  • for jobseeker not receiving benefits: suspension of the jobseeker's ADEM file, and consequently loss of access to the ADEM's services, for a period of 2 months.
If case of repetition, the suspension is extended to 26 weeks. The same applies if a jobseeker who is not receiving benefits fails to fulfil their obligations under the individual collaboration agreement, especially with regard to their efforts in actively seeking an appropriate job. The jobseeker's failure to fulfil their obligations is officially recorded by the Director of the ADEM.


Forms / Online services

Authentic sources

National Registry of Natural Persons

To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.

That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).

Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.

Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.

Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.

If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 1, Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

By submitting your application, you agree that your personal data may be processed as part of the application process.

Registre national des personnes physiques

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Nationales Register natürlicher Personen

Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.

Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.

Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.

Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.

Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.

Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 1, Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette).

Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.

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