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SITUATION: CORONAVIRUS / COVID-19
As a consequence of the coronavirus situation, measures have been taken with regard to housing subsidies.
Please consult the information concerning these measures on our site.
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The rent subsidy granted by the Ministry of Housing helps low-income families to rent decent accommodation.
The amount of the monthly aid is based on income and composition of the domestic community.
The eTracking function for hardcopy (paper) forms is a feature of this process. This option allows users to track the progress of administrative procedures by email and/or by SMS.
Any person of legal age who is legally residing in Luxembourg and who:
The dwelling in question must serve as the main and permanent residence for the beneficiary of the aid.
To qualify for the aid, the dwelling being rented must:
Furthermore, the applicant—whether a single person or several people living together in the same dwelling—must satisfy several conditions:
The income to be taken into account is:
The income of the domestic community which is used as the basis for the calculation is the sum of:
The combined income of all people living in the dwelling rented by the applicant and who are registered residents at this place (for example: parents, the applicant's children or any other person), is taken into account.
Maintenance payments made are deducted from the income used as the basis for calculation.
Social benefits are not taken into account in the domestic community's income, such as:
Note: the above list is indicative only. The legal and regulatory provisions prevail.
The application may be filed at any time of the year.
Applicants must submit their application to the Single point of contact for housing assistance using a specific form (see the section 'Forms / Online services' below).
The completed and signed form can also be submitted to the Housing Aid Service:
Note: applications submitted electronically must receive confirmation.
The application form must be accompanied by the following documents:
An application is deemed inadmissible and therefore not processed and returned to the applicant, if:
If certain supporting documents are missing when the file is submitted, the agent in charge of the file will request these missing documents in order to continue the processing of the file.
Please note: the domestic community applying for aid must provide, upon request, all the information and documents that the Housing Aid Service deems necessary to process the application.
With this authorisation, the Housing Aid Service has the possibility to retrieve some of the required supporting documents. This saves the applicant from having to provide these documents every year and from having to take the necessary steps to renew the subsidy.
The applicant is notified by letter of the granting or refusal of a rent subsidy.
In the event of a positive response, the subsidy is granted from the date the application was submitted, provided all the conditions were met at that time.
In the event of a change in income or in the composition of the domestic community, the applicant (respectively beneficiary) may request a review of their file.
If, in the course of the review, it becomes apparent that the applicant is eligible for a rent subsidy, the subsidy will be granted as of the date of the request for review.
If the aid is granted, then the files are reviewed each year by the Housing Aid Service.
If one of the persons applying for a rent subsidy leaves the domestic community, a new application must be filed by the remaining applicant if they wish to continue receiving the subsidy.
The financial aid is denied or discontinued if:
The rent subsidy is calculated using the formula provided for by law. The amount of the monthly subsidy varies according to the composition and income of the domestic community.
The composition of the domestic community taken into account is that which exists on the date from which the monthly aid is granted.
In principle, the income taken into account when calculating the financial aid corresponds to the average income of the previous tax year. However, if during the relevant tax year the applicant or a person in the domestic community:
The rent subsidy is paid monthly.
Use the rent subsidy simulator to receive an estimate of the amount which may be granted.
The financial aid must be repaid if:
The rent subsidy cannot be combined with any increase in the social inclusion income or income for the severely disabled ('rental supplement' - bonification de loyer) that may be granted by the National Solidarity Fund for the rented accommodation.