- Applying for a residence document for British nationals and members of their family who are nationals of a third country, covered by the Withdrawal Agreement (for persons who are residents on 31 December 2020)
- Applying for a residence document for a family member, whether a British national or a third-country national, covered by the Withdrawal Agreement – for persons arriving after 31 December 2020
- Applying for a permanent residence document for British nationals and members of their family who are nationals of a third country and covered by the Withdrawal Agreement
- Requesting a document for a British national which attests to their rights as a cross-border worker
- Loss, theft or deterioration of the residence document of a British national or his/her family member as a beneficiary of the Withdrawal Agreement