A new phishing attempt involving Guichet.lu is currently underway. Fraudulent emails and SMS messages featuring the logo of Guichet.lu as well as that of the Grand Ducal Police are currently being sent out.
The fraudsters are pretending to be the Grand Ducal Police and are asking you to pay a parking fine.
In this context, we would like to remind you that government institutions will never ask you to enter your personal details via a link sent by SMS or email, nor to make a payment in this way.
To protect yourself as much as possible against phishing attacks in general, please note the following recommendations:
In case of doubt, please contact the Guichet.lu Helpdesk on (+352) 247 82 000. If you have elderly people around you, please also inform them about this scam.
The Betriber & Emwelt platform has made available a section dedicated to the Commodo procedures on their website.
In collaboration with LIST, the Chamber of Trades and Crafts is organising an information session and a speed dating event on the Commodo procedure for the uninitiated.
Beware: new phishing attempts concerning Guichet.lu are currently underway.