Several phishing attempts involving Guichet.lu are currently underway. Fraudulent emails and SMS messages featuring the logo of Guichet.lu are being sent out.
The scammers invent various scenarios in which they generally ask you to react as quickly as possible by claiming false facts. Below are some examples of the phishing attempts currently underway:
Posing as the Grand Ducal Police, the scammers:
Neither MyGuichet.lu nor the Grand Ducal Police offer a tool that allows you to consult a file of offences linked to your car's registration number online.
Posing as Guichet.lu, the scammers:
In this context, we would like to remind you that government institutions will never ask you to enter your personal details via a link sent by email or SMS, nor to make a payment in this way.
To protect yourself as much as possible against phishing attacks in general, please note the following recommendations:
In case of doubt, please contact the Guichet.lu Helpdesk on (+352) 247 82 000. If you have elderly people around you, please also inform them about this scam.
The Betriber & Emwelt platform has made available a section dedicated to the Commodo procedures on their website.
In collaboration with LIST, the Chamber of Trades and Crafts is organising an information session and a speed dating event on the Commodo procedure for the uninitiated.
Beware: new phishing attempts concerning Guichet.lu are currently underway.