In the event of prolonged inactivity of assets held in an account or safe deposit box, banks must deposit these assets with the Consignment Office (Caisse de consignation).

Insurance companies must do the same for insurance contracts that have been escheated for a long time, i.e. when no beneficiary has made a claim on an insurance contract.

The consignment request must be submitted electronically to the Caisse de Consignation via MyGuichet.lu, from a business eSpace.

The applicant needs :

• a LuxTrust product; or
• an electronic identity card (eID).

Find out more about the applicable deadlines and the online procedure in our explanatory information page.