Plain language: new text on your rights when travelling by coach

A new text in plain language has just been published on that explains in simple terms:

  • what your rights are as a passenger if you travel by coach in Europe; and
  • how to assert those rights.

Plain language consists in short sentences, simple words, explanations and pictures.

The objective is to facilitate the comprehension of our information pages and procedures for a maximum of persons.

This information page is currently available in German only.

The team devises documents in plain language together with Klaro, the official office for plain language. Klaro is a service managed by the APEMH (association for persons with disabilities).

Consult our information page on rights when travelling by coach in easy-to-read German on

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