Citizens

Update of information on passenger rights

Whenever you are travelling, be it by plane, train, bus/coach or boat, you have certain rights. These rights are designed to ensure a high level of protection for passengers.

Our explanatory information pages on passengers' rights and obligations have recently been updated, particularly in relation to the current COVID-19 situation. Our information pages provide information on the steps to be taken if you want to assert your rights in the event of:

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