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Citizenship
Immigration
Citizens
In the context of the COVID-19 pandemic, the various services of the Ministry of Foreign and European Affairs (ministère des Affaires étrangères et européennes - MAEE) are adapting their reception arrangements and their opening hours as of Monday 11 January 2021.
The information desks will be open Monday to Friday from 8.30 to 16.00.
It is preferable to make an appointment in advance. In addition, the drop box and the collection lockers remain accessible.
The information desk will be open Monday to Friday from 10.00 to 12.00 and from 14.00 to 16.00 for persons who have made an appointment with the ONA in advance.
These appointments can only be made for social emergencies.
The winter sales 2020-2021 have been moved to a later date.
Don't hesitate to contribute to a public inquiry!
Applications for water permits can now be submitted online via MyGuichet.lu.