Citizens

Consulting the School Mediator

Parents (or legal representatives), adult students and national education officials can use the services of the School Mediator who deals with complaints related to:

  • students at risk of leaving school early;
  • the inclusion of pupils with special educational needs;
  • the school integration of children with an immigration background who do not have the necessary skills in German, Luxembourgish or French to attend regular education.

The persons concerned may consult the School Mediator by submitting a written individual complaint and providing all the necessary information.

If the complaint appears justified, the mediator opens an inquiry to reach a fair and amicable settlement.

Please note that the Mediator can only be consulted after a solution has been sought, without success, with the concerned parties from the school community.

 

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