Parents (or legal representatives), adult students and national education officials can use the services of the School Mediator who deals with complaints related to:
The persons concerned may consult the School Mediator by submitting a written individual complaint and providing all the necessary information.
If the complaint appears justified, the mediator opens an inquiry to reach a fair and amicable settlement.
The new information pages on the OCEIT (formerly the Licensing Office) procedures are available on Guichet.lu.
In the event of dismissal for serious misconduct, employers are required to indicate the reasons for the dismissal in the letter of dismissal.
A conference on how to react quickly when facing an unpaid invoice by a debtor domiciled abroad.