Loss, theft or damage to the residence permit of a third-country national
Last update
In the event of loss, theft or damage to their residence permit, the third-country national must submit an application for replacement to the Immigration Directorate of the Ministry of Foreign and European Affairs, Defence, Development Cooperation and Foreign Trade, either online via MyGuichet.lu, or by post (see 'Forms / Online services').
Submitting the application online
The application is available on MyGuichet.lu. The online procedure can be completed:
- with authentication using:
- a LuxTrust product (e.g. Smartcard, Signing stick or Token); or
- an electronic identity card (eID); or
- without authentication.
- have a private eSpace (Pdf, 3.49 Mb); and
- link their private eSpace with the MyGuichet.lu mobile app.
The application can also be submitted via the MyGuichet.lu mobile app. In order to do so, applicants must:
The supporting documents indicated below must be attached to the online application.
Submitting the application by post
If the application is submitted by post, the application form and the supporting documents indicated hereafter must be sent to the Ministry of Foreign and European Affairs, Defence, Development Cooperation and Foreign Trade.
Supporting documents
The following documents must be attached to the application:
- a copy of their valid passport, in its entirety;
- the declaration of theft/loss established by the police, or the damaged document;
- proof of payment of a fee of EUR 80 to account IBAN LU46 1111 2582 2814 0000 (BIC: CCPLLULL, beneficiary: Ministère des Affaires étrangères et européennes, de la Défense, de la Coopération et du Commerce extérieur, Direction de l'Immigration; communication: titre de séjour dans le chef de 'insert your name here').
Online services and forms
Who to contact
Immigration Directorate - Department for Foreigners
-
Ministry of Home Affairs General Department of immigration - Department for foreigners
- Address:
-
26, route d'Arlon
L-1140
Luxembourg
Luxembourg
B.P. 752 L-2017 Luxembourg
- Phone:
-
(+352) 247-84040
from 9.00 to 12.00 and from 14.00 to 16.00
- Fax:
- (+352) 22 16 08
- Email address:
- immigration.public@mai.etat.lu
enrolment and issuing of biometric residence permits: only by appointment
Related procedures and links
Liens
Further information
on the website of the Ministry of Foreign and European Affairs, Defence, Development Cooperation and Foreign Trade
An error occurred
Oops, an error has been detected during your form processing.