Request for receiving the CovidCheck Certificate by post
Last update
Vaccinated persons in Luxembourg can submit an online request to receive a new vaccination certificate by post. This vaccination certificate - called "CovidCheck Certificate" in Luxembourg - is an EU Digital COVID Certificate (EU DCC) which :
- proves that a person has been vaccinated against COVID-19;
- is valid:
- in all of the European Union (EU);
- in Iceland;
- in Liechtenstein;
- in Norway;
- in Switzerland;
- in all of the European Union (EU);
- contains a secure QR code that can be read by the applications in the different participating countries (27 EU Member States, Iceland, Liechtenstein, Norway and Switzerland) in order to check that the certificate is genuine.
The request to receive a CovidCheck Vaccination Certificate by post can be made via MyGuichet.lu.
Who is concerned?
Anyone who:
- has been vaccinated in Luxembourg; and
- has a 13-digit Luxembourg national identification number (matricule).
Prerequisites
The person must have been vaccinated in Luxembourg.
Costs
The issue of a paper version of the CovidCheck Certificate is free of charge.
How to proceed
Filing an application
Anyone who has been vaccinated can request a paper version of their CovidCheck Vaccination Certificate online via a form available on MyGuichet.lu.
The online application can be made without a LuxTrust product or an electronic identity card (eID).
When applying online, the vaccinated person must indicate in particular:
- their first and last names as they appear on their social security card;
- their 13-digit Luxembourg national identification number (matricule);
- their e-mail address.
It is important to validate the application online by clicking on "Send".
Applicants receive:
- a confirmation by e-mail of the request for the certificate after transmission of the request;
- a paper version of the CovidCheck Certificate of vaccination by post a few days after the request.
Unjustified requests are ignored and no mail will be sent.
Online services and forms
Who to contact
Health Directorate – CovidCheck
-
Ministry of Health and Social Security Health Directorate – CovidCheck
- Address:
- 13a, rue de Bitbourg L-1273 Luxembourg-Hamm Luxembourg
- Phone:
- (+352) 247-65533
- Email address:
- helpdesk-covidcheck@ms.etat.lu
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